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Cloud Managed Services

Our Solutions

We provide a variety of Managed IT Services, such as Managed Co-location, Managed Hosting, and Managed Private Cloud.

Contemporary businesses operate in a highly competitive environment that values specific operational benefits. Managed Services is a very successful IT approach in such a corporate environment, because of cost advantages and efficient resource usage within operational margins. Managed Services from SVDS enable your firm to delegate routine but critical IT tasks, allowing for financial and operational savings.

SVDS is one of Iraq’s most sought-after Managed IT Services providers as we can assume full responsibility while providing the highest levels of operational flexibility and business outcomes. Our managed services ensure that your company focuses on its key competencies.

Cost-Effective and Secure Managed Services

Server and Application Administration

SVDS Server & Application Management Services ensure that all your business application needs are met while also improving performance and reducing maintenance time. Among our services are:

  • Database Management
  • System and application administration
  • Exchange Management

Network Services

Your data and gadgets will be entirely safe, monitored, and accessible. Our network services include the following:

  • Router Administration
  • Firewall Administration
  • Load-Balancer Control
  • Switch and Port Administration
  • Service Components
  • VPN
  • Public Internet Protocol Address

Operations and Support Services

SVDS offers best-in-class Service Delivery and Support with well-defined, rigorous processes.

  • Service Level Agreements (SLAs)
  • Help desk
  • Remote assistance

Hardware Support

SVDS provides complete Hardware Services, which include:

  • Hardware leasing of vendor-independent equipment
  • Service and warranty
  • Configuration and implementation

Storage and backup services

SVDS offers cross-platform data security that is quick, versatile, and centralized. These include services such as:

  • Managed Storage
  • Managed Backup & Archiving
  • Remote Backup

Monitoring Services

The SVDS Network Operation Centre (NOC) is a dynamic and adaptive monitoring system that enables enterprises to intelligently monitor IT performance. Among these services are:

  • Trend Analysis and Reporting
  • Planning for Capacity
  • Management of End-User Experience
  • Track Key Business Metrics
  • IT Service Desk with ITIL Support
  • Management of Service Levels
  • Asset Management for IT

Professional Services

After extensively examining the client’s present IT infrastructure, SVDS recommends the best solutions.

  • Configuration and implementation
  • Solution architecting and design
  • Project administration

Managed Security Services (MSS)

SVDS offers world-class security infrastructure, processes, and round-the-clock monitoring and management.

  • Collection and management of security logs
  • Constant Security Monitoring
  • Management of Vulnerabilities and Penetration Testing
  • Incident Management and Reaction
  • DDoS
  • Advanced Threat Defense
  • Web Application Firewall Management
  • Web Defacement Defense
  • Endpoint Security Administration
  • File Integrity Checking
  • Social Media Monitoring
  • Tracking of Mobile Applications
  • Data Base Security Administration

Better IT Solutions & Service at your Fingertips

We have helped organizations and companies improve business performance and
enhance their competitiveness.